How to return your order:

  1. Your order shall be sent directly to:  Wooly World Ltd, Strautu Street 1/5, Liepaja, LV-3401, Latvia. Contact number: +371 25744688
  2. Use Omniva parcel machine: Omniva, Ganibu iela ELVI, Liepaja, Latvia, Wooly World Ltd. Contact number: +371 25744688

Also please provide us:

  • Full name
  • Phone number
  • Order number

If you want your money back, it will be deposited to the same account as it was withdrawn from.

Please remember to enclose your invoice.

We process all returns within 1-3 working days.

Attention: The package cannot be sent to a postal box or post office. Furthermore, the returned goods must not show any signs of use or damage as well as smell of perfume or smoke.

Please add to your returned items a return note (see link below):

Return Note